At Coconut we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for experienced top talent to fill the role below:
Job ID: 1789163719672
Credit & Collection Manager
Remote
$900 to $1,100 / month
Full-time · 40 hrs/week
Timezone: 8:30 am to 5:00 pm Eastern Standard Time
Job Description
Experience Needed / Responsibilities
Cash Posting & Reconciliation
Apply customer payments from multiple sources, including lockbox, ACH, wire transfers, credit cards, and checks, into the accounting system to ensure timely and accurate cash posting.
Research and resolve unapplied or misapplied cash transactions to maintain clean accounts and support accurate financial reporting.
Reconcile daily cash receipts to bank deposits to detect discrepancies promptly.
Maintain detailed records of payments, adjustments, and discrepancies to support audit readiness and internal controls.
Customer & Internal Support
Collaborate with AR, billing, and customer service teams to resolve payment issues or disputes, ensuring accurate application.
Communicate with customers to clarify remittance details and resolve discrepancies, minimizing delays and preventing misapplied payments.
Support customer account reconciliations and month-end close activities to maintain financial accuracy and meet reporting deadlines.
Process & Compliance
Adhere to internal controls and company policies to ensure accuracy, compliance, and integrity in cash application processes.
Assist in developing cash application procedures and recommending process improvements to drive efficiency and scalability.
Prepare documentation and reporting for audits, month-end close, and management review to support transparency and informed decision-making.
Other Duties as Assigned
Perform additional tasks as directed by leadership.
Execute special projects and ad hoc requests from management to deliver insights and address evolving business needs
Good to Have
-Experience with ERP systems and electronic payment platforms
-Experience with AP/AR automation tools
-Strong communication and customer service skills
-Experience in waste management, utilities, logistics, or related industries
-Associate’s or bachelor’s degree in Business, Accounting, or Finance
-Experience with cash posting, reconciliation, unapplied cash, and payment discrepancies
-Experience supporting month-end close, audits, and internal controls
Non-negotiable Requirements
-2+ years of experience in accounts receivable, cash application, or a related accounting role
-Strong Excel and data entry skills with excellent attention to detail
-Strong problem-solving skills with the ability to work independently in a high-volume environment
To streamline your application, please carefully review and complete ALL ITEMS below before proceeding to the application form.
1
English Proficiency Rating
You will need to enter your CEFR English proficiency level in the application form. If you're unsure of your rating, you can take a quick assessment here.
2
1-Minute Introduction Video
Record a short video introducing yourself (Loom works best) and paste the link in your application. Tell us who you are, what you've done, and why this role fits you.